technical support and general inquiries
If you’ve already tried our online how-to guide and faq, the best way to get an answer to any technical problems with Lightning Bug is to email our support address. You can also contact us at our support address with any other general comments or questions.
When asking technical support questions please provide the following information:
- Type of phone or device are you using
- Version of Android
- Version of Lightning Bug
- Are you using a dock
- What Lightning Bug settings are you using
- Have you already tried un-installing and re-installing the app
- Describe, in as much detail as you can, exactly what is failing and what we can do to re-create your issue
Have ideas on how we can make Lightning Bug better? Tell Us Here!
Please send any business inquiries to our support email address as well. If you prefer, you can also call our voice mail at:
+1 (571) 970-7346
*Please note, our voice mail line is for business inquiries only. Calls regarding product support or anything else will be ignored.